FAQ

  • Cleaning and Care of Sunbrella Fabrics

    One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleaning is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.View the Sunbrella fabric stain chart for recommended cleaning solutions.

    Upholstery and Drapery

    Upholstery and Drapery In the living room or by the pool, Sunbrella fabrics give you the sophisticated style you want with the protection you need.

    Marine

    The elements show no mercy to a boat, which is why you need Sunbrella, the #1 marine fabric in the world.

    Awnings

    Stylishly extend your living space and gain protection from the sun.

  • How To : Cleaning Sunbrella Upholstery and Sunbrella Drapery

    One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleanings is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.

    Download the Upholstery fabrics cleaning (pdf)

    General or Light Cleaning

    1. Brush off any loose dirt.
    2. Prepare a cleaning solution of 1/4 cup mild soap, such as Woolite or Dawn dishwashing liquid, per gallon of lukewarm water.
    3. Use a sponge or a soft bristle brush to clean.
    4. Allow cleaning solution to soak into fabric.
    5. Rinse thoroughly to remove all soap residue.
    6. Allow fabric to air dry.

    Spot Cleaning

    1. Apply a light mist of mild soap and water using a spray bottle.
    2. Work the solution into the stain by lightly scrubbing the area with a sponge or very soft bristle brush.
    3. Rinse thoroughly to remove all soap residue.
    4. Blot excess moisture with a clean, soft towel or sponge.
    5. Wet-vacuum or blot excess water.
    6. Air dry. Repeat steps 3 and 4 until all soap residue is removed.

    For Removable Sunbrella Fabric

    Hand washing

    1. Soak fabric in a solution of 1/4 cup mild soap per gallon of lukewarm water.
    2. Use a sponge or a soft bristle brush as necessary.
    3. Rinse thoroughly to remove all soap residue.
    4. Air dry.

    Machine washing

    Machine wash in cold water. Depending on wash load size, use normal amounts of mild laundry detergent and add 1 cup of bleach. Allow fabric to air dry.

    Heavy Cleaning for Stubborn Stains and Mildew

    Sunbrella fabric does not promote mildew growth, however, mildew may grow on dirt and other foreign substances that are not removed from the fabric. To clean stubborn stains:

    1. Prepare a solution of 1 cup of bleach and 1/4 cup mild soap per gallon of water.
    2. Spray on entire area and allow to soak into the fabric for 15 minutes.
    3. Remove stain with a sponge, clean towel or very soft bristle brush.
    4. Rinse thoroughly to remove all soap residue.
    5. Allow fabric to air dry.
    6. If stain and/or mildew are severe, bleach quantities may be increased. View the stain chart for removal of specific stains.

    Re-treating the abric for ease of cleaning

    As part of the finishing process, Sunbrella fabrics are treated with a fluorocarbon finish, which enhances water repellency. This finish is designed to last for several years, but must be replenished after a thorough cleaning. Based on test results, Glen Raven recommends 303 High Tech Fabric Guard™ as the preferred re-treatment product for Sunbrella fabrics. Fabrics should be re-treated after thorough cleaning or after five years of use.

    Applying 303 High Tech Fabric Guard™

    303 should be applied to Sunbrella fabrics after each thorough cleaning, which typically removes the original finish and reduces the fabric’s water repellency.

    1. Clean Sunbrella fabric, using one of the cleaning methods.
    2. Allow Sunbrella to completely air dry.
    3. Apply 303 Fabric Guard in a well-ventilated area following instructions on the container.
    4. Apply 303 in a thin, even coat and allow fabric to dry completely.
    5. Apply a second thin, even coating of 303. (Two light coatings are more effective in restoring fabric water resistance than a single heavy coating.)
      Note: A 15-ounce bottle provides coverage of up to 50 square feet of fabric.

    For more information, visit www.303products.com.

  • Video : Watch the Upholstery Care & Cleaning video.
  • Video : Watch Marine Care & Cleaning video.
  • How To : Cleaning Sunbrella Marine Interior Fabrics

    One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleanings is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.

    Removable Cushion Covers and Slipcovers
    Spot Cleaning Upholstered Pieces

    Apply a light mist of mild detergent and water using a spray bottle.
    Remove stain with a sponge or very soft bristle brush.
    Rinse thoroughly to remove all detergent residue.
    Air dry, blot, or wet-vacuum excess water.
    Repeat steps 3 and 4 until all detergent residue is removed.

    Hand Washing

    Soak fabric in a solution of 1/4 cup mild detergent, such as Woolite or Dawn dishwashing liquid, per gallon of lukewarm water.
    Use a sponge or a soft bristle brush as necessary.
    Rinse thoroughly to remove all detergent residue.
    Air dry.

    Machine Washing

    Machine was in cold water with mild laundry detergent.
    Allow Sunbrella to air dry, or tumble dry on “no heat” setting.

    Stubborn Stains and/or Mildew

    Sunbrella fabric does not promote mildew growth, however, mildew may grow on dirt and other foreign substances that are not removed from the fabric.

    Prepare a solution of 1 cup bleach and 1/4 cup of mild detergent per gallon of clean water.*
    Soak affected area in solution for 15 minutes.
    Remove stain with a sponge or clean towel.
    Rinse thoroughly to remove all detergent residue.
    Air dry.

    *If stain and/or mildew are severe, bleach quantities may be increased. See our Stain chart for removal of specific stains.
    Re-treating the Fabric

    Sunbrella fabrics have a special finish that enhances water repellency. This finish is designed to last for several years, but must be replenished after a thorough cleaning. Based on test results, Glen Raven recommends 303 Fabric Guard™ as the preferred re-treatment product for Sunbrella fabrics. Fabrics should be re-treated after thorough cleaning or after five years of use.
    Applying 303 Fabric Guard

    303 should be applied to Sunbrella fabrics after each thorough cleaning, which typically removes the original finish and reduces the fabric’s water repellency.

    Clean Sunbrella fabric, using one of the cleaning methods.
    Allow Sunbrella to completely air dry.
    Apply 303 Fabric Guard in a well ventilated area following instructions on the container.
    Apply 303 in a thin, even coat and allow fabric to dry completely.
    Apply a second thin, even coating of 303. (Two light coatings are more effective in restoring fabric water resistance than a single heavy coating. A 15-ounce bottle provides coverage of up to 50 square feet of fabric.)

    For more information, please visit www.303products.com.
    Additional Cleaning Instructions
    Professional Cleaners

    In evaluating the services of a professional firm, you should inquire about the firm’s experience in working with Sunbrella fabrics and knowledge of cleaning and re-treatment requirements. DO NOT dry clean Sunbrella.
    Helpful Hints

    Protect the area around your Sunbrella fabric when using a bleach solution – bleach may discolor non-Sunbrella fabrics. Always rinse Sunbrella thoroughly to completely remove bleach and detergent.

    Please be aware of the environment when cleaning with bleach. Bleach can have harmful effects on the natural environment around you. We do not advise using bleach if you are surrounded by a body of water or other environment that could be affected.

    Sunbrella air dries very quickly. Machine drying is not necessary for Sunbrella fabrics.

    DO NOT use a steamer or an iron with steam setting. If the fabric has some wrinkling, use an iron, but only on the synthetic setting. As some irons exceed the recommended temperature on the synthetic setting, test a small inconspicuous area before ironing entire piece.

  • How To : Cleaning Sunbrella Awning Fabrics

    One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleanings is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.

    When it’s time for a thorough cleaning, Sunbrella fabrics can be cleaned while still on an awning frame or, size permitting, they can be removed for cleaning in a washing machine.
    When cleaning Sunbrella fabrics, it is important to observe the following:

    Always use a mild detergent such as Woolite or Dawn dishwashing liquid.
    Water should be cold to lukewarm.
    Rinse thoroughly to remove all detergent residue.
    Air dry only. Never apply heat to Sunbrella fabrics.

    General or Light Cleaning
    To clean Sunbrella fabric while still on an awning frame:

    Brush off loose dirt.
    Hose down.
    Prepare a cleaning solution of water and mild soap such as Woolite or Dawn dishwashing liquid.
    Use a soft bristle brush to clean.
    Allow cleaning solution to soak into the fabric.
    Rinse thoroughly until all detergent residue is removed.
    Air dry.
    May not require re-treatment depending on the age of the fabric.

    If stubborn stains persist, you can use a diluted bleach/detergent mixture for spot cleaning of mildew, roof run-off or other similar stains.
    See our Stain chart for specific recommendations.
    Heavy Cleaning for Stubborn Stains and Mildew

    Sunbrella fabric does not promote mildew growth, however, mildew may grow on dirt and other foreign substances that are not removed from the fabric.
    To clean stubborn stains:

    Prepare a solution of 1 cup bleach and 1/4 cup mild soap per gallon of clean water.
    Allow mixture to soak into fabric for up to 15 minutes.
    Clean with soft bristle brush.
    Rinse thoroughly until all detergent residue is removed.
    Air dry.
    Repeat if necessary.
    Re-treatment of fabric for water and stain resistance will be necessary.

    View the Sunbrella fabric Stain chart.

    Remember to protect the area around your Sunbrella fabric if using a bleach solution. Carpet or other fabrics that are not Sunbrella may have an adverse reaction to the bleach.
    If an awning is suitable in size for a washing machine, these steps should be followed:

    Use mild soap.
    For heavier stains add 1 cup of bleach to wash.
    Wash and rinse in cold water.
    Air dry. Never apply heat to Sunbrella.
    Re-treatment for water and stain resistance will be necessary after machine washing.

    Re-treating the Fabric

    As part of the finishing process, Sunbrella fabrics are treated with a fluorocarbon finish, which enhances water repellency. This finish is designed to last for several years, but must be replenished after a thorough cleaning. Based on test results, Glen Raven recommends 303 Fabric Guard™ as the preferred re-treatment product for Sunbrella fabrics. Fabrics should be re-treated after thorough cleaning or after five years of use.
    Applying 303 Fabric Guard

    303 should be applied to Sunbrella fabrics after each thorough cleaning, which typically removes the original finish and reduces the fabric’s water repellency.

    Clean Sunbrella fabric using one of the cleaning methods.
    Allow Sunbrella to completely air dry.
    Apply 303 Fabric Guard in a well ventilated area following instructions on the container.
    Apply 303 in a thin, even coat and allow fabric to dry completely.
    Apply a second thin, even coating of 303. (Two light coatings are more effective in restoring fabric water resistance than a single heavy coating.)
    Note: A 15-ounce bottle provides coverage of up to 50 square feet of fabric.

    For more information, please visit www.303products.com.

  • How To : Cleaning Sunbrella Sheer Fabrics

    One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleanings is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.

    General Cleaning

    Machine wash in cold water and line dry, or professionally dry clean.
    Spot Cleaning

    Apply a light mist of mild soap and water using a spray bottle.
    Work the solution into the stain by lightly scrubbing the area with a sponge or soft cloth.
    Rinse thoroughly to remove all soap residue.
    Air dry.
    Repeat these steps until stain is removed.

    Machine Washing

    Pre-treat any heavily stained areas with an appropriate stain remover (see Stain chart).
    Depending on wash load size, use normal amounts of mild laundry soap.
    Machine wash in cold water for best results.
    Air dry.

  • How To : Cleaning Sunbrella Marine Tops and Covers

    One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleanings is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.

    When it’s time for a thorough cleaning, Sunbrella fabrics can be cleaned while still on an awning frame or, size permitting, they can be removed for cleaning in a washing machine.
    When cleaning Sunbrella fabrics, it is important to observe the following:

    Always use a mild detergent such as Woolite or Dawn dishwashing liquid.
    Water should be cold to lukewarm.
    Rinse thoroughly to remove all detergent residue.
    Air dry only. Never apply heat to Sunbrella fabrics.

    General or Light Cleaning
    To clean Sunbrella fabric while still on an awning frame:

    Brush off loose dirt.
    Hose down.
    Prepare a cleaning solution of water and mild soap such as Woolite or Dawn dishwashing liquid.
    Use a soft bristle brush to clean.
    Allow cleaning solution to soak into the fabric.
    Rinse thoroughly until all detergent residue is removed.
    Air dry.
    May not require re-treatment depending on the age of the fabric.

    If stubborn stains persist, you can use a diluted bleach/detergent mixture for spot cleaning of mildew, roof run-off or other similar stains.
    See our Stain chart for specific recommendations.
    Heavy Cleaning for Stubborn Stains and Mildew

    Sunbrella fabric does not promote mildew growth, however, mildew may grow on dirt and other foreign substances that are not removed from the fabric.
    To clean stubborn stains:

    Prepare a solution of 1 cup bleach and 1/4 cup mild soap per gallon of clean water.
    Allow mixture to soak into fabric for up to 15 minutes.
    Clean with soft bristle brush.
    Rinse thoroughly until all detergent residue is removed.
    Air dry.
    Repeat if necessary.
    Re-treatment of fabric for water and stain resistance will be necessary.

    View the Sunbrella fabric Stain chart.

    Remember to protect the area around your Sunbrella fabric if using a bleach solution. Carpet or other fabrics that are not Sunbrella may have an adverse reaction to the bleach.
    If an awning is suitable in size for a washing machine, these steps should be followed:

    Use mild soap.
    For heavier stains add 1 cup of bleach to wash.
    Wash and rinse in cold water.
    Air dry. Never apply heat to Sunbrella.
    Re-treatment for water and stain resistance will be necessary after machine washing.

    Re-treating the Fabric

    As part of the finishing process, Sunbrella fabrics are treated with a fluorocarbon finish, which enhances water repellency. This finish is designed to last for several years, but must be replenished after a thorough cleaning. Based on test results, Glen Raven recommends 303 Fabric Guard™ as the preferred re-treatment product for Sunbrella fabrics. Fabrics should be re-treated after thorough cleaning or after five years of use.
    Applying 303 Fabric Guard

    303 should be applied to Sunbrella fabrics after each thorough cleaning, which typically removes the original finish and reduces the fabric’s water repellency.

    Clean Sunbrella fabric using one of the cleaning methods.
    Allow Sunbrella to completely air dry.
    Apply 303 Fabric Guard in a well ventilated area following instructions on the container.
    Apply 303 in a thin, even coat and allow fabric to dry completely.
    Apply a second thin, even coating of 303. (Two light coatings are more effective in restoring fabric water resistance than a single heavy coating.)
    Note: A 15-ounce bottle provides coverage of up to 50 square feet of fabric.

    For more information, please visit www.303products.com.
    Additional Cleaning Instructions
    Professional Awning Cleaners

    You may have access to professional awning cleaning firms. In evaluating the services of a professional firm, you should inquire about a firm’s experience in working with Sunbrella fabrics and knowledge of cleaning and re-treatment requirements. DO NOT dry clean Sunbrella fabrics.
    Helpful Hints

    Protect the area around the Sunbrella fabric when using a bleach solution – bleach may discolor non-Sunbrella fabrics. Always rinse Sunbrella thoroughly to completely remove bleach.

    Please be aware of the environment when cleaning with bleach. Bleach can have harmful effects on the natural environment around you. We do not advise using bleach if you are surrounded by a body of water or other environment that could be affected.

    Sunbrella air dries very quickly. Machine drying is not necessary.

    If fabric has some wrinkling, use an iron, if necessary, but only on the synthetic setting. As some irons exceed the recommended temperature on the synthetic setting, test a small inconspicuous area before ironing entire piece.

    DO NOT use a steamer or iron set to steam setting.

    Use of bleach and/or advanced age of the fabric application may impact the deterioration of the sewing thread and other non-Sunbrella components.

  • Video : Watch Sunbrella Awning Care & Cleaning video.
  • Sunbrella Stain Chart

    This chart contains our recommended cleaning methods of Sunbrella® fabric for some of the most common and toughest stains. You may also use Carbona Stain Devil cleaning products. Available from national retailers, Carbona provides 9 formulas made to get out different types of stains. Apply the number indicated for your stain.

    Stain Recommended cleaning solutions Carbona stain devil no.
    Beer 1/4 cup dishwashing liquid / 1/3 cup white vinegar / 1 gallon water 8
    Berry 1/4 cup dishwashing liquid / 1/2 cup – 1 cup ammonia / 1 gallon water 8
    Bird droppings 1/4 cup dishwashing liquid / 1 gallon water. Or try Goo Gone Grease Cutter (a hand cleaner), Greased Lightning, or Clean Rite Purple Power (available at most major retailers)
    Blood (dried) 1/4 cup dishwashing liquid / 1/2 cup – 1 cup ammonia / 1 gallon water 4
    Butter Volatile solvent (acetone) 100% 5
    Charcoal, pencil marks Vacuum. Then use 1/4 cup dishwashing liquid / 1 gallon water 3
    Catsup or mustard 1/4 cup dishwashing liquid / 1 gallon water 2
    Chewing gum Volatile solvent (acetone) 100% 1
    Chocolate 1/4 cup dishwashing liquid / 1/2 cup ammonia / 1 gallon water 2
    Coffee 1/4 cup dishwashing liquid / 1 gallon water. Or white vinegar, or volatile solvent (acetone 100%) 8
    Cola 1/4 cup dishwashing liquid / 1 gallon water 8
    Crayon Paint remover (100%), oil or grease remover (mix as directed) 3
    Egg (raw) 1/4 cup dishwashing liquid / 1 gallon water 4
    Food color 1/4 cup dishwashing liquid / 1/3 cup white vinegar / 1 gallon water 6
    Grape juice 1/4 cup dishwashing liquid / 1 gallon water 8
    Gravy 1/4 cup dishwashing liquid / 1 gallon water 2
    Grease (car) Volatile solvent (acetone) 100% 5
    Ink (permanent, india, ballpoint) Paint remover (100%), volatile solvent (acetone) 100%, soap and water 3
    Iron rust Carbona™ Stain Devil #9 9
    Lipstick Paint remover, oil or grease remover (mix as directed) 6
    Mascara Paint remover (100%) or volatile solvent (acetone 100%). Then 1/4 cup dishwashing liquid / 1 gallon water 8
    Mildew 1/4 cup dishwashing liquid / 1 cup bleach / 1 gallon water 4
    Milk 1/4 cup dishwashing liquid / 1 gallon water 8
    Nail polish volatile solvent (acetone) 100% 1
    Oil volatile solvent (acetone) 100% 5
    Orange drink 1/4 cup dishwashing liquid / 1 gallon water 8
    Paint (latex) wet 1/4 cup dishwashing liquid / 1 gallon water 1
    Paint (latex) dried Paint remover (100%), oil or grease remover (mix as directed) 1
    Paint (oil or lacquer) Paint remover (100%), oil or grease remover (mix as directed) 5
    Shoe polish (liquid) Volatile solvent (acetone) 100% 7
    Shoe polish (wax) Apply heated iron over towel, volatile solvent (acetone) 100% 1
    Suntan lotion Pine Power® or pine oil detergent / water (mix as directed) 5
    Tea 1/4 cup dishwashing liquid / 1 gallon water 8
    Tomato Juice 1/4 cup dishwashing liquid / 1 gallon water 2
    Tree sap Turpentine (100%). Then 1/4 cup dishwashing liquid / 1 gallon water 7
    Urine 1/4 cup dishwashing liquid / 1/3 cup white vinegar / 1 gallon water 8
    Vomit 1/4 cup dishwashing liquid / 1/3 cup white vinegar / 1 gallon water 8
    Wax (candle) apply heated iron over towel, volatile solvent (acetone) 100% 1
    Wine 1/4 cup dishwashing liquid / 1/3 cup white vinegar / 1/2 cup – 1 cup ammonia / 1 gallon water 8
  • How To : Measure For Draperies

    It is not as hard as you think! Just follow these steps and input the information when calculating your drape price.

    • Measure or estimate the length of the ROD that your drapes will hang on – measure in INCHES.
    • Divide this ROD length by 24. The answer will be the number of 24” WIDE PANELS you require for this ROD length
    • Divide this number by 2 if you require a left and right and ROUND UP the the next DIGIT [1,2,3,4 etc]
    • We will stitch the widths together to make a left, right or single PANEL.
    • For Example 108” long ROD divide by 24 = 4.5 WIDTHS. |—-| 4.5 WIDTHS divided by 2 = 2.25 |—-| Round 2.25 UP to 3 Therefore you need 3 widths per side or 6 widths if you require a single panel.
    • How to measure LENGTH :-
    • Rod Pocket Drapes and Grommet Style Drapery -Measure from TOP of ROD to floor [ Drapes will pull up 1- 1.5 inches when drawn
    • How to measure LENGTH : All Pleated Drapery Styles- Measure from TOP of ROD to floor [ Drapes will pull up 1- 1.5 inches when drawn.IF YOU NEED HARDWARE CLICK HERE TO SEE THE RODS, RINGS, FINIALS and BRACKETS and we carry STAINLESS STEEL HARDWARE

     

    …More indepth measurement information and terminology

    When Hardware Exists

    A) Width – Measure across the front (face) of the installed rod from tip to tip. This measurement is called the rod width and is always expressed first. Allow for the overlap at the center of the drapery and the material that wraps around the ends or brackets that return to the wall.

    B) Height – To determine the height of the drapery, measure the distance from the top of the rod to 1” above the floor for floor length draperies. Measure from the top of the rod to 4 inches below the window sill for apron length draperies. This measurement is the drapery length and is always expressed second.

    C) Pairs/Panel – Next, take note of whether the drapery is to be a panel (one way draw, opens from one side) or a pair (two way draw, opens in the middle). Also note if the panel or pair will be stationary.

    When Hardware Does Not Exist

    A) Window Casing – If hardware does not exist, simply measure the window casing. The casing should be measured from side to side and top to bottom. Allowances should be specified if there are prominent window casing moldings that will affect the standard placement of the rod.

    B) Standard Placement – Standard placement is calculated on the basis that the ends of the rod should normally extend 3 inches on each side of the window opening and 4 inches above it. Such a rod installation would be firmly anchored into the wood of the window framing.

    Length Measuring Tips

    Here are a few tips to consider before finalizing your length:

    • choose a finished length that is long enough so that they may be installed as high above the window/door as you are comfortable with. this will give you a more dramatic finished look and help enhance your ceiling height.
    • consider a small ”puddle” on your draperies. we are using some of the most luxurious soft fabrics available today and our years of experience have taught us that a small ”puddle” or”break” of anywhere from 2-6” always enhances the finished look. simply add the desired puddle amount into your measurement
    • draperies that will be opening and closing frequently should be ordered to be approx 1/2” off the floor.
    • when measuring for shorter drapes that will not go all the way to the floor we recommend ending the drapery 5”-6” below the window sill.

    Please bear in mind that we use the finest materials available to create your custom draperies. As with all fabrics made of natural fibers there may be slight changes in length due to a number of variables including but not limited to: humidity, temperature and moisture. this should be considered normal.

    DESIGN TIP:

    Measure the width of the area you would like to cover. We recommend whenever possible to extend out from the edges of your windows or doors as much as 6”-12” on each side. This will not only make the area look larger but can also help maintain as much natural light as possible.

    It is not as hard as you think! Just follow these steps and input the information when calculating your drape price.

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